AI assistants on web & messaging

Web or WhatsApp assistant for FAQs and lead qualification—hands off to a human when the conversation needs one.

Who it's for
  • Small businesses drowning in repeat questions on site or WhatsApp
  • Teams that lose leads because nobody replies outside office hours
  • Owners who want automation without losing the human touch on sales calls
Outcomes
  • Visitors get instant answers instead of waiting for email
  • Hot leads are tagged and routed before they go cold
  • Your team spends time on conversations that need a person
What's included

Deliverables you can hold us to

01Intent routing (FAQ vs sales vs support)
02Knowledge-base answers from your docs or site
03CRM or inbox handoff with conversation context
04Human takeover rules for sensitive topics
How it works

From brief to production

01

Map conversations

We list the top questions, qualification criteria, and when a human must step in.

02

Build & connect

Assistant wired to your site widget or WhatsApp, linked to CRM or email.

03

Tune & hand off

Test with real queries, refine answers, and set alerts for high-intent leads.

Built with

Production-grade stack

LLM APIs (OpenAI, Anthropic)n8n for routingWhatsApp / web widgetsHubSpot, Pipedrive, or email
FAQ

Questions before you commit

Will it replace my team?

No — it handles repeat questions and first contact. Sales and complex support still go to people, with full context passed along.

Can it use our existing docs?

Yes. We can ground answers in your FAQ, PDFs, or site content so replies stay on-brand and accurate.

What if it gets something wrong?

We set confidence thresholds and escalation rules. Uncertain or sensitive queries go to a human, not a guess.

Next step

Know what to automate before you buy another tool

45 minutes on Topmate. You pick the time, pay securely, and walk away with priorities—not a follow-up sales sequence.